At Eagle Eye PM, we prioritise prompt and efficient maintenance to ensure the comfort and safety of our tenants and the upkeep of our properties. To streamline the process of reporting maintenance issues, we provide this comprehensive Maintenance Request Form. Please use this form to detail any maintenance concerns you may have. Your clear and detailed description will help us address the issue quickly and effectively.
1. Fill in Property Details: Start by entering your property address, your name(s), and your contact information.
2. Describe the Maintenance Issue:
Location: Check the box(es) that best describe where the issue is. If none of the options fit, use the "Other" field.
Type: Check all the boxes that apply to the type of issue. If it's something not listed, use the "Other" field.
Detailed Description: Write a clear and detailed description of the problem. The more information you provide, the faster we can resolve the issue.
Severity: Select how urgent the issue is.
Photos/Videos: If you have photos or videos, please attach them or provide a link. This helps us understand the problem better.
Access Times: Let us know if there are specific times when we can access the property to fix the issue.
3. Sign and Submit: Sign the form and submit it to your landlord or property manager.
Tips for Use:
Be Specific: Please provide as much detail as possible when describing the issue. This will help us understand the problem and resolve it quickly.
Check All That Apply: If the issue affects multiple locations or is of multiple types, please check all the relevant boxes.
Photos/Videos Are Helpful: If possible, please attach photos or videos of the issue. This can greatly assist in diagnosing the problem and ensuring the right tools and materials are brought for the repair.
Provide Access Details: Please indicate any specific times or days when we can access the property to carry out the necessary repairs.
Urgent Issues: If the issue is urgent (e.g., a major leak, no heating in winter), please mark it as 'Urgent' and contact us by phone immediately in addition to submitting this form.
Contact Information: Ensure that your contact information is accurate so we can easily reach you to schedule the repair.
Accurate Information: Please provide as much information as possible, the more accurate the information the quicker we can resolve the issue.